Report incidents with medical devices
A “Vigilance incident report” must be submitted to the State Agency of Medicines (SAM) within three days after any incident or potential incident related to the use of a medical device that has resulted in or may result in death or serious harm to the health of a patient, user or third person, and the manufacturer or authorised representative of the manufacturer, or distributor of the medical device must be informed. Please report electronically to the following SAM e-mail address: info@zva.gov.lv or paper format documentation may be submitted to SAM in person (Room 11) or sent via mail to SAM address: Jersikas iela 15, Riga, LV‑1003, the Agency can also be contacted by phones: (+371) 67078424, (+371) 29447659 or fax: (+371) 67078428.